• African American Mother And Young Son Playing With Wooden Toy At Home

    We are the

    Letter C

    We design solutions for the everyday challenges of raising kids who need extra care

  • More than 19% of children in the U.S. have a special healthcare need

    That's 14 million kids and their families navigating complex care systems

  • About Us

    Founded by an MIT grad and autism mama, the Letter C is an early-stage technology and education startup dedicated to improving the daily lives of kids with special healthcare needs and their families. Our mission is to help these families make room for joy by solving the often overlooked, everyday challenges of caregiving.

     

    Our name references the common practice of using initials to protect a child’s privacy. But behind every set of initials is a family navigating the complexities of a lifelong disability or medical condition. We put their unique needs front and center with innovative solutions for the journey ahead.

  • Smiling girl in wheel chair and school uniform with a chalkboard in the background

    Why the Letter C?

    Nearly 1 out of every 5 children in the U.S. has a special healthcare need. These children require more care for their physical, developmental, behavioral, or emotional differences than typically developing peers, which interferes with daily life and places additional stress on parents and caregivers.

     

    We work at the intersection of technology, healthcare, education, and everyday living to solve the many challenges of raising kids who need extra care.

  • Special healthcare needs are more than visible disabilities. They describe a range of medical conditions that result in an above-routine need for health and related services, such as autism, learning disabilities, diabetes, and epilepsy.

    Blueprint for Change

    In June 2022, the American Academy of Pediatrics published "A Blueprint for Change," specific actions to support children and youth with special healthcare needs. The report cites a lack of progress along multiple dimensions while offering a vision of the future–one requiring collaboration among caregivers, the healthcare system, and other stakeholders to improve outcomes.

     

    These findings underscore a need for innovation and private-sector investment to spark meaningful change. As parents and problem solvers, we're mobilizing a broad spectrum of resources to address the continuing needs of these children and their families.

     

  • Our Vision

    Less stress. More Joy.
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    Parents of children with special healthcare needs are 7 times more likely to feel aggravated by parenting, twice as likely to change jobs due to childcare, and spend more time coordinating or providing care than other parents. We envision communities free of these disparities, giving families of children with special healthcare needs the time and capacity to focus on the things that matter.

  • Solutions for the Everyday

    We design solutions for the everyday challenges of raising kids who need extra care

     

    Young african male programmer writing program code sitting at the workplace with three monitors in the office. Image focused on the screen

    Product Development

    We use human-centered design and agile software development principles to create solutions that put customers first

    Black woman doing business presentation in meeting

    Advisory Services

    We help organizations improve services to families and advise employers on how to better support caregivers within their workforce

    Diverse female coaches team give flip chart presentation at training

    Education and Outreach

    We raise awareness around the everyday challenges of providing care to children with special healthcare needs and assist families on their journey

    Happy kids at elementary school

    Equitable Access

    Ensuring equitable access to services is central to our work and embedded in all products, services, and partnerships

  • Featured Solutions

     

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    The Pediatric Standard Profile

    The Pediatric Standard Profile transforms the pediatric care experience by replacing outdated, clinic-specific tools with one universal, free-to-use form.

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    Consulting by the Letter C

    We specialize in organizational development, process improvement, strategic advisory, and communication services to ensure better support of children with special healthcare needs and their families. Contact us to learn how we can help your organization improve its impact.

  • Our Team

    We are former Big 5, Big Tech, and industry insiders with an average of 20 years of experience in consulting, technology, strategy, operations, finance, entrepreneurship, marketing, and health IT, with personal insight into caring for children with special healthcare needs.

     

     

  • Company News

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    Contact us at info@bytheletterc.com

     

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